Position: Help Desk Executive

Job Description

The candidate will be responsible for Receiving & assigning calls to Engineers
Logging calls & providing Service Tickets
Preparing Daily, Weekly and Monthly Reports as per customer requirements
Handling inbound calls & followup with engineers
Single point of contact for the customer
Desired Candidate profile:
Good interpersonal skills
Should be good in spoken and written communication in English
Should be good in Call Management
Excellent problem solving capability
Should be good in Vendor Management
Good Knowledge of MS Office Excel.
Job Location: Mumbai
Education: Any Graduate
Experience: Minimum 2-3 years
Salary: As per industry standard
Walk-in with updated resume@ Hi Tech eTerminal Services PVT.ltd.
Unit #153, shah & Nahar industrial PremisesA-1 co-op Soc. Ltd.
Dhanraj Mill Compound, Lower Parel w, Mumbai
Call: 4083 2888 ext. 811/812
Interested candidates can forward their resume to email Id: (Send CV using the apply link)

Agency/Employer: Hitech eTerminal Services Pvt. Ltd.
Town or City: Mumbai (Mumbai)
Sector: Electronics
Related Job Titles: Customer Service Inbound
Permanent/Contract: Permanent, Full time
Experience: 1 years
Date: More than 60 days
Salary: Not specified

Apply to this job

[Tell a friend about this job opportunity]