Immediate joinees required for Technical HelpDesk Associates - Mumbai

Dear Candidates,

We have a very urgent requirement for Technical HelpDesk Associates Voice based Process for our client in Mumbi Powai.

Position available: 12

Candidate who are shortlisted will be working on our payrolls and will be deployed @ clients location Mumbi Powai.

Candidates Need to join before 3-June-2010.

Should be a Graduate with minimum of 3 months of outbound experience in International Call Centre Voice Support

Required Skills
• Should be comfortable with working US shifts
• Spontaneous, high drive and result oriented
• Immediate Joinee
• Documents Mandatory
• Excellent communication skills required.
• Experienced with 0.3 months – 1.0 Year month in Technical Voice Support.

Job Description:

• It’s a Semi Technical Voice based process need to support US based customers, 24 7 working cycle, mostly night shift operations.

• Providing support over phone to US based customers on technical/hardware related queries.
• Escalate problems when unable to resolve customer issues.
• Trouble shooting with Internet Support, Microsoft, Antivirus, Laptops and Desktop related issues.
• Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
• Responsible for providing technical support and building on customer relations through Troubleshooting.

Pick & drop will be provided by the company.

Interested candidates can attend the interview 4 PM to 6 PM daily.

Regards
Ravi Kiran
Mobile Phone: 09390045964
Mail ID: (Send CV using the apply link)
Magna Infotech - Mumbai

Agency/Employer: Magna Infotech
Town or City: Mumbai (Mumbai)
Sector: Internet,IT
Related Job Titles: Customer Service Technical Support,Customer Technical Support,Customer Technical Support Engineer,Internet Technical Support,Level 2 Technical Support Engineer,Technical Customer Support Representative,Technical Support Customer Service Rep,Technical Support Customer Service Representative,Technical Support Customer Specialist,Technical Support Level 2
Permanent/Contract: Contract, Full time
Experience: 0 years
Date: More than 60 days
Salary: 300000 INR India Rupees / Year

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